Terms & Conditions

Payment Policy

The balance of accounts are to be paid on or before arrival. Our preferred payment method is internet banking: ANZ Bank 06-0709-0900129-00. Please use your reservation number as reference.
Payment is also welcome by Visa or Mastercard. 2.75% cc fee will apply.
No refund for late arrival or early departure.

Cancellation Policy

Cancellation within 14 days of arrival will result in a loss/charge of one nights stay. Cancellation outside of 14 days of arrival will result in a fee of $30 per unit/site cancelled.

Cancellation of group bookings (3 units/sites or more) within 28 days of arrival will result in a loss/charge of 50% of the booking value or one nights stay (whichever is greater). Cancellation outside of 28 days of arrival will result in a fee of $30 per unit/site cancelled.

Amendments to bookings may be made at Managements discretion. If an amendment results in the shortening of a stay or a reduction in guest numbers, it may be treated as a cancellation.

Covid cancellation policy (applies to bookings made after 1st October 2021):
If a booking needs to be cancelled or changed due to Covid restrictions, a credit will be kept on file to be used within 90 days of the original booking date.

Child Policy

Adults - 15 years plus
Children - 2 to 14 years
Infants - Under 2 year (free of charge)

Other

Free wifi access throughout our Park
Scanning/photocopying facilities are available through reception (a small fee will apply).

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Contact Us

Evander Creswell
Stratford Holiday Park
Ph 06 765 6440
10 Page Street, Stratford 4332
info@stratfordholidaypark.co.nz

Office hours - 8.30am - 7.00pm

© Stratford Holiday Park Ltd. All Rights Reserved - Admin